When Will Samsung Finally Explain What Happened To The Galaxy Note 7?
There has been a number of assumptions looking to explain why the Galaxy Note 7's battery overheated, exploded and caught fire but the giant tech company has not acknowledged any of them. December is here and Samsung has not supplied any explanation about the cause of explosions that made the news since September.
Industry sources said Samsung Electronics is expected to announce the concluding results of its probe into the fire-hazard Galaxy Note 7 within the year. "We are considering all possibilities to find out the exact cause of the accidents," said a Samsung official.
Samsung Galaxy Note 7: Faulty Batteries Not The Real Culprit Of The Explosions
Samsung started investigating the explosions shortly after it was forced to issue a worldwide recall. Batteries are considered to be the ignition point, but other issues may have caused the explosions. The company then declared the early batch of phones had defective batteries and guaranteed customers that the replacement batteries would be safe. However, that wasn't the case.
Right after the first recall issued in September, the company pinpointed faulty batteries produced by its sister company Samsung SDI to have caused the mishaps, replacing them with those made by China's ATL. After continuing to market replacement Galaxy Note 7 phones for weeks despite more reports of fires and explosions, Samsung has decided to terminate manufacturing the fire-prone phone permanently.
Samsung Investigations Dig Deeper
On November 11, the Samsung launched a new round of investigation to find out the cause of several fires and explosions related to the bigger-screen phone together with product safety authorities and experts both in Korea and the US, according to The Korea Herald.
The sources said the reuse of the returned phones is also dependent on the investigation's results. One rumor said that Samsung may consider selling refurbished Galaxy Note 7 units once it fixes them for good. The Note 7 debacle has already wiped about $18 billion from Samsung's value and caused the company to miss an estimated $17 billion in revenue, cited The Business Insider.