Apple iPhone 6S News & Update: Serious Battery Issue, What Went Wrong?

By Jyotirupa Sarma , Updated Dec 07, 2016 07:14 AM EST
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Apple iPhone 6S battery has some serious issues. The phones are shutting down abruptly with 30% of battery life remaining. Last month Apple announced an exchange program for a number of phones. However, on Tuesday the company said that the problem may persist in phones manufactured in September and October 2015. The company also tried to explain what went wrong with the phones.

Apple has offered an explanation for the issue in which it has said that during the phones assembling the batteries were exposed to "controlled ambient air" which cause the defect. The company in its press release stated that it found a small number of iPhone 6S devices manufactured in September and October 2015 with a battery component that was exposed to "controlled ambient air".

"As a result, these batteries degrade faster than a normal battery and cause unexpected shutdowns to occur. It's important to note, this is not a safety issue," the statement further claimed.

The company's statement makes it clear that it is a forthright manufacturing problem and It is emphasizing that it's not a safety issue. Obviously, no phone maker will want to have the fate of Samsung.

Apple has not commented on the exact number of phones which have the defect and whether the issue is extended to other devices like iPhone 6S Plus, pointed USA Today. The report also suggested that the customers who are facing the problem with Apple iPhone 6S can go to their local Apple store or an authorized service provider. If the phone is one of the affected units, the battery can be swapped out  free of charge.

Noteworthy, China's Consumer Association government watchdog, has given a stark warning against the device. Immediately after that Apple released an article in which it assured the Chinese customers that the company takes customers concerns very seriously and also confirmed that the company would provide a solution, reported Forbes. 

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