Samsung News & Update: Galaxy Note 7 Smartphones Disabled By the Samsung Company For Safety Reasons
Samsung announced last Friday that they will disable its Galaxy Note 7 smartphones in the US market to stop remaining owners from using the devices, which were reminded for safety reasons. A software update will be sent to US versions on December 19 but the date for a similar one to European phones has not been justified.
The South Korean electronics giant Samsung; which is the world's biggest smartphone vendor, said that 93 percent of Galaxy Note 7 phones in the United States had been brought back to the company after its recall earlier this year, which came during reports of devices exploding or catching fire.
"To further increase participation, a software update will be released starting on December 19 that will prevent US Galaxy Note 7 devices from charging and will eliminate their ability to work as mobile devices," as stated by Samsung Smartphone Company.
It has already been recalled 2.5 million Note 7s in 10 markets following complaints that its lithium-ion battery exploded while the phone is charging. As many as 1.9 million of the smartphones were sold in United States, where authorities banned the device from using in airplanes and even from being placed in checked luggage.
Samsung has offered financial incentives for people to return the phones, but some users have decided to keep them. Samsung claimed the latest move is to cooperate with the "US Consumer Product Safety Commission" along in its partnership with carriers and retailers.
Samsung Company will release a software update starting on December 19th and will be distributed within 30 days. This software update will prevent U.S. Galaxy Note 7 devices from charging and will eliminate their ability to work as mobile devices
"Consumer safety remains our highest priority and we've had overwhelming participation in the U.S. Note 7 Refund and Exchange Program so far, with more than 93 per cent of all recalled Galaxy Note 7 devices returned," as stated by the Samsung Company.