iPhone 6s received numerous complaints as of late due to apparent shut downs despite showing a certain percentage of battery life. To appease customers, the giant tech company reportedly started issuing free replacements for the affected batteries. Moreover, the company also noted that not all iPhone 6s users experience the issues.
In addition, the Cupertino-based company also revealed that a new iOS update will be available to the iPhone 6s users soon. It is expected that the iOS update will help fix the growing number of iPhone 6s shut downs. Moreover, Apple is reportedly looking into a software fix for the iPhone 6s as well.
Additionally, customers outside the affected range that Apple initially declared are reportedly experiencing shut downs too. It should be noted that Apple was once convinced that only the original September and October 2015 iPhone 6s models were affected. It was then revealed that several iPhone 6s batteries have been overexposed to ambient air during manufacturing, according to report.
Furthermore, a diagnostic tool is reportedly in the works to gather more information to resolve the root cause of the iPhone 6s problems. It is expected that Apple will launch the diagnostic tool in the iOS 10.2 update. The company reportedly believes that this may help them solve the issues concerning the iPhone 6s.
In other news, the iPhone 6s issues may have been caused by a bug, Fortune reported. However, the company also stressed out that it was not a safety issue. This report came despite a handful of complaints that the iPhone 6s would flare up.
iPhone 6s still has not been recalled at the moment. Apple reportedly believes that the issue only concerns problems that occurred during manufacturing. Hence, a recall may not be necessary. In the meantime, Apple is expected to roll out a bug fix in the future after perceiving the results from the diagnostic tool it is expected to launch. Watch: How to fix iPhone 6s unexpected Shutdown here:
