GTA Online Heist Server Issues At Launch Were Worryingly Unsurprising, Connectivity Now Improved
GTA Online Heists were highly anticipated since they were first mentioned by Rockstar, and finally released yesterday. Unfortunately, like many big profile games or features these days, its online launch was rough.
Players struggled to connect to the game through the day, as Eurogamer reported, with the rush of players attempting to try the new mode taxing Rockstar's servers beyond their limits.
Xbox users in particular had a difficult time, forcing Rockstar to make a statement about the connectivity issues in the game and on that platform specifically:
"We are aware of some issues today with players having problems connecting to GTA Online, as well as issues with the Xbox Live service," Rockstar said on its support website.
"We are working to restore full access to GTA Online as quickly as possible. In the meantime, please stay tuned to this page to monitor the performance of all platforms."
The game seems to be running more smoothly now as Rockstar adjusted to the increased strain, tweeting earlier today that operations are back to normal. There are some small remaining issues, but general connectivity and service has been improved.
It would definitely be nice if publishers and developers were properly prepared for problems that can be anticipated such as this--server strain always seems to happen, but everyone knows what an increase is on the way and these actions never seem to be taken before hand. In this case it was a free upgrade, and I don't mean to specifically target Rockstar, but there have been many times where this affects features you paid for, and we'd all like to see less of that. It's a worrying trend, and studios are earning a lot of money to provide a service that should be more reliable.