The year 2016 is a not so good year for Samsung. It can be claimed as one of the company's low points. There were a huge number of complaints regarding its newly released smartphone, Samsung Galaxy Note 7,as the said high-end gadget caches fire while charging. They, however, are now looking forward to redeeming its name next year.
Almost All Recalls Refunded!
Almost 85% of all recalled Samsung Galaxy Note 7 units have been replaced by the US Note 7 Refund and Exchange Program. Under this voluntary recall, users are eligible for a replacement of another Samsung gadget or simply get a refund.
Indian Express cited that the recall with US Consumer Product Safety Commissions started last October 13. The company continuously and strongly advice Samsung Galaxy Note 7 users who haven't participated with the replacement-refund program to power down their phone and contact Samsung as soon as possible.
The giant company did not stop collecting Samsung Galaxy Note 7 in the market for the said recall. Also, they have been developing a software update that will limit the smartphone to charge beyond 60 percent. The update includes having a pop-up notification each time the user charges, reboot or just turning the screen on.
The Samsung Galaxy Note 7 recall cost the giant company billions of dollars. It also put the company's good name into a not so good position. Resulting to this, surveys said that half of the high-tech device users chose to have an Apple iPhone instead of using another Samsung smartphone.
Name Redemption This 2017!
Though Samsung's name has been dragged to this Samsung Galaxy Note 7's issue, they never stopped creating and developing ways on how they can redeem their name. They are trying their very best to regain customers, consumers, carriers and government's trust, BGR reported. Stay tuned to GamenGuide for more news and updates!
