BioWare Responds To 'Mass Effect: Andromeda' Facial Animation Complaints

By Michael Augustin , Updated Mar 20, 2017 05:16 AM EDT

Several players have already played with "Mass Effect: Andromeda" through their EA Access or Origin Access memberships. So far, players have shared their experience with the game and pointed out some possible oversights that might need to be fixed by BioWare in a future patch. One of those notable issues is about some of the game's facial animations, which are considered by most players as a little bit awkward.

Fans have obviously criticized the issue and have gone as far as to harass an employee who worked on the game. The developer reportedly issued a statement through their official Twitter account that says "recently, a former EA employee was misidentified as a lead member" of the game's development team. Game Rant notes that the developer claims that the "reports are false."

BioWare's general manager Aaryn Flynn denounced the harassment of the employee due to the reported issued with the game's facial animations. He expresses that the "Mass Effect: Andromeda" developers value the feedback and opinions of their customers. However, it was obvious that they do not encourage fans to specifically target individuals who were directly or indirectly involved with game development. Flynn said that the act itself "is never acceptable."

Reports have supposedly confirmed that the harassment allegedly targeted Allie Rose-Marie Leost. She was previously connected to Electronic Arts and reportedly worked for their motion-capture facility in Vancouver. Gamers apparently started to target her after the issues continuously popped up online. The reported abuse began to get out of hand, which is why the developer hurried to her aid to hopefully curb future attacks.

Forbes has also reported about "Mass Effect: Andromeda" and its reported facial animation failures. Fans have somehow described that the character's eyes look dead and that their faces look like a mannequin. Some gamers suspect that it might be due to the customization option included in the game.

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