Nintendo Switch Issues: Joy-Con Issue Not Widespread Says Company

By Ben Lindon , Updated Apr 06, 2017 07:21 AM EDT
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Nintendo has launched its highly anticipated hybrid gaming console to the public and it has been received with loads of both positive and negative reviews. It should be noted that some gamers, who purchased the Nintendo Switch have been complaining about Bluetooth connectivity issues with the left Joy-Con controllers either on the grip, wireless or both. Nintendo has issued an official statement on the matter and has assured Nintendo Switch fans that the problem will no longer affect future releases.

Nintendo Switch Has Sold-Out

It is further expected that Nintendo will roll out more games on their newest device. In the meantime, the newest addition to the Nintendo products has already been sold out. Take note that gamers may still buy the console at a premium price from Amazon.

The Nintendo Switch has been revealed as a fun new take on the gaming experience and one innovation it brings is the new controller design. Note that the Joy-Con controllers consist of two pieces that may be removed and used wirelessly or attached as one controller mounted on a special grip. Several gamers who had a problem with a malfunctioning left Joy-Con controllers have shared fixes for the issue.

On this matter, Nintendo issued a formal statement noting that there are no widespread technical problems and that issues are being handled promptly. Nintendo further revealed that the number of reports regarding the Left Joy-Con controllers is not significant, BGR reported. Apparently, the total number of repair and replacement requests for the Nintendo Switch and Joy-Cons are said to be consistent with other new hardware launched by Nintendo.

Nintendo Blames Factory Problems For Joy-Con Issue

Meanwhile, Nintendo is blaming a manufacturing glitch for the issues revolving the malfunctioning left Joy-Con controllers. Nintendo revealed that it has isolated the issue to a small number of controllers. Furthermore, the company admits for the first time that the problem was caused by a manufacturing issue.

Nintendo assures fans of the controllers and the new console that the issue has already been fixed at the factory. It is expected that the future batches of the Joy-Con controllers will no longer carry the same issue. Nintendo recommends customers to take advantage of their free repair program which is expected to take less than a week, CNet reported. Watch a repaired left Joy-con in the video below:

 

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